Medical Office Administrator Diploma*
As a skilled Medical Office Administrator, you perform a variety of administrative duties in doctor’s offices, hospitals, laboratories, clinics and other medical settings. You are the first person to greet patients and staff upon entering the clinic, and the atmosphere of your work environment is enhanced by your friendly and welcoming attitude and excellent communication skills.
Some of your responsibilities include, being the foundation of communication within the office; planning and scheduling appointments; organizing and maintaining documents and files; managing projects; conducting research; and, providing information by use of telephone, email, and postal service. You may be required to transcribe dictation and assist physicians or medical staff with reports and conference proceedings. You may also need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures according to their province.
*Please note – program content and practicum duration is as per registration with the Ministry and may vary slightly from campus to campus. Contact us for more information.
what to expect
The program is 11 months, including a 6-week practicum with on-the-job training, offsite with potential employers. Anderson College will coordinate a clinical practicum placement within a healthcare setting to gain practical, related experience. This is an important and exciting part of the learning experience. It provides you with the specific skills necessary to effectively manage office procedures and operate a medical office environment. Upon successful completion of the program, graduates can find employment in doctors offices, chiropractor offices, medical clinics, hospitals, insurance companies, and more.
The program covers a wide variety of theoretical concepts, including health administrative team roles and responsibilities; the study of basic human anatomy and medical terminology; document formatting and business correspondence; computer fundamentals; and, patient care and communication, etc. In addition, through hands-on training you gain the practical experience to perform computer, communications, and organizational skills with ease, leading to job success.
Whether new to Canada and looking to expand your experience, trained in healthcare and wanting to specialize, or wanting a new profession and fascinated by where this diploma can take your future, this program is second-to-none.
From Classroom to life
- Gain real-time knowledge and best-practices onsite from our industry-expert instructors and offsite through practicum with medical clinics and health companies
- Gain practical knowledge by participating in real-world projects
- Practice the fundamentals in administration and organization necessary to work in a medical office
what sets us apart
Beyond our industry-expert instructors, easy-to-use learning materials and real-world training – what sets us apart, is a community of support, sharing your interests and goals for creating a life-changing career path, one that will become like a family as you navigate your way to success.
Graduates are qualified to work in medical, chiropractic, dental, physiotherapy and massage clinics, doctor’s offices, hospitals as well as in the claims department of insurance companies.
- Medical Office Assistant
- Medical Receptionist
- Medical Secretary
- Medical Billing Clerk
- Health Care Assistant
- Primary Care Assistant
Areas of Employment include:
- Doctor’s Offices
- Walk-in Clinics
- Dental Offices
- Laboratory Offices
- Specialized Clinics (Sleep Clinics; Mental Health Clinics)
- Nursing Homes
- Rehabilitation Centers
We’re in it with you
Contact us to talk with one of our Admissions Experts. We’ll walk you through the details of what you’ll need and how to apply, the details of the program curriculum and the next steps to get you on your way to your first, or next, successful career.